Shipping policy

Made-to-order Dust & Harmony gear

Our merchandise is made to order and fulfilled through Printful. Production takes place before your package is shipped, so production time and shipping transit time are separate parts of your delivery.

Shipping destinations and cost

Available shipping destinations, delivery options and shipping charges are shown at checkout for the items in your cart and your delivery address. Please review your order total before paying. If checkout does not offer shipping to your address, contact us before placing an order.

Delivery estimates and tracking

Review any delivery estimates shown on the product page or at checkout. Timing can vary by product, destination, stock availability and carrier conditions. If you need an item for a particular date, contact us before ordering; an estimated delivery date is not a guaranteed arrival date.

Use a valid email address at checkout to receive order and shipping updates. Tracking details are provided when available. Items in the same order may be produced or shipped separately and can arrive on different days.

Check your delivery details

Please check your name, shipping address, apartment or unit number, selected size and color before you complete checkout. If you notice an error, contact us as soon as possible with your order number. We will check what can still be changed; changes may no longer be possible once production or shipping has begun.

Need help with a delivery?

If your order is delayed, missing, damaged or incorrect, email nikomoon0707@gmail.com with your order number and a description of the issue. For damaged or incorrect items, include clear photos of the item and packaging so we can investigate with our fulfillment partner.

For returns and refunds, please read our Return and refund policy. Contact us for approval and return instructions before sending anything back. Nothing in this policy limits your applicable consumer rights.